How can we help?
Short answers about searching, contacting sellers and listing.
Finding things
Do I need an account to browse?
No. Search, filters, listing pages and saving all work without signing in. Saved listings are kept on this device.
What does "Demo" mean?
Listings marked Demo are fictional examples that only appear in the demo preview. Real listings never carry that label. You can look around with example data any time from your account page.
How are prices shown?
In whole Rwandan francs (RWF). Rentals always show their period, for example "/ month" or "/ day". Cards use short forms like RWF 24.5M; listing pages show the full amount.
Contacting sellers
When do I need to sign in?
Only when you send a message or a viewing request, or when you submit a listing. You sign in with a one-time code sent to your phone or e-mail. What you wrote is kept while you do.
Does the seller really get my message?
Yes. Your message or viewing request goes to the seller inside the platform, and their reply appears in your Messages. Your phone number and e-mail address are never shown to the seller.
Is the exact location shown?
Vehicles show the pickup sector. Homes and land show an approximate area of about 500 m until a viewing is confirmed.
Selling or renting out
How do I list something?
Open Sell, choose vehicle, land, house or apartment and sale or rent, then add details, photos and review the preview. Your draft saves as you go.
Can I upload real photos?
Yes. Add at least 3 and up to 12 photos from your phone or computer. They are resized before upload to save data, and the first one is the cover.
Who reviews my listing?
Our team reviews every listing before it goes live. You see the result in your seller dashboard, and if we ask for changes you can edit and resubmit.
Will my listing be visible to other people?
Yes, once our team approves it. Until then only you can see it. You can pause it any time.
Badges and trust
What does a badge mean?
Each badge states one check we made and when. See what our badges mean. None of them is a government guarantee of title or condition.
How do I stay safe?
Read the trust and safety guide before you pay anything.